Official Support & Legal Desk
Direct assistance for account verification, API issues, and statutory questions.
info@codxpert.comDirect Phone & WhatsApp
Instant messaging and telephonic support for onboarding & technical queries.
Registered Headquarters
COD XPERT
House No. 119, I.T.C. Colony, Shankarpur, Munger, Bihar 811201, India
Phone: +91 7979976451 · Email: info@codxpert.com
Visit CodXpert Corporate Site →Send Secure Inquiry
Complete the fields below and our engineering desk will respond with statutory guidance or demo access.
Enterprise Onboarding & Statutory Migration Advisory Services
Custom Corporate SMTP Setup
Our engineering team assists with DNS record authentication (DKIM, SPF, DMARC) so your corporate emails dispatch directly through Google Workspace, Microsoft 365, or Amazon SES with zero spam penalties.
Chartered Accountant Consultation
Need guidance on Letter of Undertaking (LUT) renewals or GSTR-1 Table 6A reconciliation? We coordinate directly with your accounting department to ensure seamless tax audits.
Multi-Entity & Branch Hierarchy
For companies with operations across multiple states or international subsidiaries, we configure segregated company profiles, custom invoice prefixes, and isolated audit logs.
Statutory Invoicing Advisory for Exporters & Chartered Accountants
Navigating cross-border tax compliance, bank foreign remittances, and GST zero-rating requires specialist knowledge. Our compliance engineering team works directly with finance heads and CAs.
FEMA 23(R) & AD Bank Remittance Alignment
If your bank Authorized Dealer (AD Category-I) desk requires specific export realization schedules, purpose codes (e.g., P0802 for software services or P1007 for management consultancy), or consolidated export invoices, our compliance desk provides immediate technical assistance.
Review the Complete FEMA 23(R) Guide →Rule 96A Letter of Undertaking (LUT) Assistance
Filing your annual Form GST RFD-11 renewal or correcting past export invoice declarations? We provide pre-built templates, statutory wording checks, and GSTR-1 Table 6A reconciliation spreadsheets to resolve queries promptly.
Read the Complete GST LUT Rule 96A Guide →Frequently Asked Questions: Contact & Technical Support
What is the guaranteed response time for technical inquiries?
Can our company request an in-person or virtual product walkthrough?
Yes. Our solutions engineering team hosts live interactive Zoom/Google Meet walkthroughs tailored to your finance department, demonstrating multi-currency ledgers, automated email setups, and GSTR-1 export workflows.
Where is COD XPERT headquartered in India?
COD XPERT operates from House No. 119, I.T.C. Colony, Shankarpur, Munger, Bihar 811201, India, providing software engineering and statutory billing solutions to clients across India and globally.
Our support engineers review all incoming inquiries within 24 hours on business days. Enterprise tier clients receive priority 4-hour response SLAs with dedicated account managers.
Can CodXpert help us migrate from Zoho, Tally, or Excel spreadsheets?
Yes. We provide automated CSV data ingestion tools and dedicated onboarding support to import your client contacts, item catalogs, and historical balances without operational downtime.
Is phone or WhatsApp support available?
Yes. You can contact our direct advisory line at +91 7979976451 during standard business hours (10:00 AM – 6:30 PM IST, Monday through Saturday) or request an executive callback.
How can our Chartered Accountant connect with CodXpert?
Select 'Monthly GSTR-1 Tax Portal Export' in the inquiry category above and include your firm's contact details. Our statutory compliance team will schedule an orientation call.
Can we request custom feature developments or private API integrations?
Yes. Enterprise customers can request customized ERP sync connectors, automated banking webhooks, and private API access tailored to internal treasury workflows.
What security standards apply to contact submissions?
All contact desk submissions are encrypted in transit via TLS 1.3 and processed in full compliance with the Digital Personal Data Protection (DPDP) Act 2023.